SMS Marketing for Retail

Text messages have revolutionized how we communicate, quickly becoming our go-to channel for daily use. SMS Marketing Services’s powerful targeting and automations tools go further than common mass texting solutions, helping retail stores promote targeted sales, send relevant customer service alerts, and manage staff across all locations.

CONTACT US
Download Now

Use Cases

Texting has an unmatched read rate of 98%, making it the most effective way to promote upcoming sales and increase in-store traffic.

  • Build your subscriber database with mobile keywords that customers can text to receive deal alerts and coupons.
  • Make new product announcements to all of your customers or just the ones who expressed interest in the product.
  • Periodically send more information about big ticket items to better educate the customer and bring them in.

Text-enable your business’s existing phone number, so your customers never have to wait on hold or play phone tag for customer service.

  • Send delivery notifications to your customers via text, email, or voice broadcast from our integrated platform.
  • Use our Text Bot to automatically answer common questions and direct customers to the right information.
  • Gauge customer satisfaction with an SMS survey for higher participation.

Texting isn’t just for customers; your employees text too! Use SMS Marketing Services to powerfully manage your staff.

  • With texts getting responded to 60x quicker than emails, you’ll be able to find shift coverage or new hires quickly.
  • Send critical alerts, company announcements, or specific benefits reminders to employees.
  • With SMS Marketing Services’s enterprise-grade Access Control, you can keep data for different locations separate, so they only have permission to message customers in their area.

Lifecycle Engagement

SMS Marketing Services’s makes text messaging and marketing to your customers easy. Here’s how:

01

Create a unique mobile keyword and publish it in offline advertisements and online digital advertising. Customers and easily sign up with easy to configure online sign up pages.

02

Automatically collect information about your customers such as birthdays, the products they’re interested in, and favorite location.

03

Send targeted offers to loyalty club members based on customer data, preferences, or behavioral history.

04

Schedule automated reminders prior to special events or new product releases.

05

Send and receive text messages using your existing landline phone number, so you can answer questions via text without exposing your personal mobile number.

06

Solicit feedback from customers using SMS surveys.

07

Send follow-up texts to incentivize repeat purchases..

08

Automatically answer frequently asked or customer service questions with our intelligent Text Bot.

09

Build loyalty, so your customers become your brand ambassadors.

More Advantages

Omni-Channel

Send messages via SMS, MMS, email, social media, and voice, all from our integrated platform.

Enterprise

Maintain control and consistency across your multiple employees, departments, or locations.

Integrations

Have the software you already use send text messages or synchronize contacts without having to program it all yourself.

Service

We offer unmatched 365-day support, along with consulting to help you grow from your initial use case to a comprehensive automated strategy.