Text messages have revolutionized how we communicate, quickly becoming our go-to channel for daily use. SMS Marketing Services’s powerful targeting and automations tools go further than common mass texting solutions, helping you boost revenue, increase customer satisfaction, and automate chores.
With a 98% read rate vs email’s 22%, text messaging is the perfect tool to increase customer interest and maximize your ROI.
- Run text-to-win promotions to build your subscriber database.
- Increase in-store traffic and revenue with mobile coupons.
- Use our integrated platform to announce promotions via email, social media posts, and text.
Marketing requires targeting. SMS Marketing Services allows you to send customers targeted messages based on their interests and behavior within our system.
- Sort customers into separate lists to send only relevant messages.
- Called Dynamic Targets, these lists update automatically in real time as subscriber information is added, deleted or changed.
- Track behavior such as clicked links to better gauge interest and send targeted offers.
SMS Marketing Services’s industry-leading SMS Automations carries out tasks for you, allowing you to dynamically engage customers and streamline operations.
- Use our intelligent Text Bot to automatically answer frequently asked questions. It can even dynamically branch based on how the customer responds, directing them to relevant information.
- Automatically send a reminder if a coupon is about to expire and hasn’t been used yet.
64% of consumers say they prefer texting over voice calls for customer service.
- Two-way texting allows customers to quickly communicate with you without the risk of phone tag or buried emails.
- Text surveys get 60x faster and 7.5x more responses than email or postal surveys
- Since our Smart Targeting sends only relevant messages, it greatly boosts customer satisfaction and minimizes opt-outs.
SMS Marketing Services’s text automations solution goes beyond simple mass blasting services. It can automate your communications with your customers and effectively promote your brand’s image. For example:
Send messages via SMS, MMS, email, social media, and voice, all from our integrated platform.
Maintain control and consistency across your multiple employees, departments, or locations.
Have the software you already use send text messages or synchronize contacts without having to program it all yourself.
We offer unmatched 365-day support, along with consulting to help you grow from your initial use case to a comprehensive automated strategy.