SMS Software For Franchise Marketing

Everyone texts. Your grandma texts, your children text, and your employees text. Now, franchises are tapping into this power for more effective employee communications. SMS Marketing Services’s automations tools go beyond simple mass texting by targeting employees and automating manual chores for your team so your franchises run smoothly.

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Use Cases

Automatically drive more customers to your franchises by sending them personalized offers based on their location and preference.

  • Send mobile coupons to drive customers to their closest franchise.
  • SMS Marketing Services offers the combined power of SMS, MMS, email, social media, and voice, enabling you to reach your customers no matter their channel preference.
  • Use Smart Targeting to promote relevant sales and special offers.

With SMS Marketing Services, you can offer better customer support with landline texting which enables each franchise location to send and receive text messages using the phone number their branch already operates and advertises.

  • Allow customers to text instead of call to ask simple questions like store hours, address, and wait time.
  • Our powerful automations allows you to carry out common tasks such as sending out sale reminders or informing customers when their coupons are going to expire automatically.
  • Automatically follow up with customers by sending them an SMS survey to see how your service is doing.

Texting is perfect for sending company-wide announcements about new training or safety protocols, and details about company-wide sales events.

  • Send shift schedules and never worry that employees won’t see them.
  • Send reminders for enrollment deadlines or alerts for changes to benefits, and automatically track who still needs to fill out a form.
  • Based on employee behavior, send and resend links for more information about corporate benefits or schedules.

Lifecycle Engagement

SMS Marketing Services’s texting solution goes beyond simple mass blasting services. It can automate your communications with employees and ultimately help your business run more smoothly. Here’s how:

01

Create a mobile keyword to advertise in print and online to secure sign-ups for mobile coupons and promotional offers.

02

Automatically collect demographic information about your contacts such as birthdays, anniversaries, and favorite location.

03

Send targeted offers to customers based on demographic data, preferences, or behavioral history.

04

Schedule automated reminders to be sent to customers prior to order pickup.

05

Answer questions from customers by engaging in two-way landline texting for customer service.

06

Solicit feedback quickly and easily from customers using SMS surveys.

07

Send follow-up texts to incentivize repeat purchase.

08

Automatically answer frequently asked or customer service questions with our intelligent Text Bot.

More Advantages

Omni-Channel

Send messages via SMS, MMS, email, social media, and voice, all from our integrated platform.

Enterprise

Maintain control and consistency across your multiple employees, departments, or locations.

Integrations

Have the software you already use send text messages or synchronize contacts without having to program it all yourself.

Service

We offer unmatched 365-day support, along with consulting to help you grow from your initial use case to a comprehensive automated strategy.